Community Product Manager

Community Product Manager

Bogota, Colombia

*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*  

The Opportunity: 

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.   

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.  

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

The Community Product Manager is responsible for the success of our Teaching and Learning products and the concerns of users in general. Research, definition, prioritization, and communication are core and critical to the ongoing success of this role. The Community Product Manager is the go-to person for any questions or communication related to the product and must work closely and effectively with the numerous and varied teams and individuals contributing to the product, including product design, engineering, quality assurance, marketing, sales, and support. The successful candidate must have a passion for education technology, and directly support the successful adoption and usage of our products by clients. The candidate should understand how to take in qualitative feedback from users and frame these as a problem-statements for the product development team to help inform feature prioritization and product roadmap, as well as analyze quantitative usage data to evaluate the efficacy of new features and areas for innovation. 

The successful candidate must possess the skills needed to develop, market, and support our products to current and prospective customers. A successful candidate must also have an ability to define and articulate new product requirements based on market intelligence and research, internal feedback, and one’s own understanding of the product space.

Specific responsibilities will include:

• Deeply researching and understanding the problems of instructors and students, and be able to accurately and thoroughly articulate requirements which strive to solve the problems identified
• Prioritizing requirements based on quantitative & qualitative evidence in a manner that best supports business goals
• Communicating to clients and internal stakeholders about the product itself, upcoming releases, and product roadmaps
• Coordinating closely across all products to ensure cohesive solutions and capabilities
• Working closely with the senior product leadership team to inform the strategic direction and individual product roadmaps
• Obtaining feedback from users, customers, sales, engineering, and other constituencies
• Maintaining awareness of trends in education and technology, as well as competitive positioning
• Maintaining deep involvement with P&L product line decisions and collaborate with leadership on yearly planning
• Presenting at professional conferences and webinars offering thought leadership and demonstrate product impact in the market
• Working closely with the client community answering questions, organizing collaboration and engagement, and facilitating knowledge exchange
• Creating resources to support product adoption, retention, and new sales

The Candidate: 

Required skills/qualifications: 

• Bachelor’s degree or higher
• 4+ years of software product management experience
• Experience with working with teams in an Agile or SAFe framework
• Ideal candidate is intrinsically motivated, with an internal locus of control
• Familiar with or has a certain level of expertise with accessibility, including content and platform accessibility
• Ability to lead multi-disciplinary teams, including building collaboration and consensus among diverse teams of peers, experts, and senior management
• Ability to work in an ever-changing, fast paced, demanding environment
• Demonstrated ability to effectively work through conflict to meet objectives and maintain strong relationships across teams with different work styles and personalities
• Able to effectively deal with a certain degree of ambiguity/autonomy and capable of making sound business decisions
• Excellent written, communication, and presentation skills 
• Basic understanding of technology-mediated learning and pedagogy 
• Foundational research and methodological skills 
• Fluency in written and spoken English at CEF B2 level or above  

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.    

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.