Solutions Engineer (SIS or Technical)

Solution Architect

Remote - United States

The Opportunity: 

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.   

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.  

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

Solution Engineers at Anthology act as strategic partners within the Global Markets Team to understand, configure and communicate the value of the Anthology suite of products to Higher Education institutions. The Solution Engineer will add value throughout the sales process in requirements analysis, value assessments, solution development, tailored sales demonstrations, building POCs, and finally in the transition to professional services to ensure our clients are successful.

Specific responsibilities will include:

• Understanding the needs of higher education institutions, identify the right solutions, and communicate the value these bring to their institutions
• Understanding the needs of the prospects and customers to glean information thru productive discovery/survey sessions
• Translating customer needs and articulate functional and technical requirements along with product positioning through storytelling and solution demonstrations
• Responding promptly to customer needs and communicate with confidence and passion using the domain expertise
• Working effectively with the Anthology proposal team to produce high-quality RFP/RFI and Tender responses in a timely fashion
• Understanding specific products as identified top priority by sales managers and be responsible for keeping the content and demos we use to support prospect/customer presentations current for your assigned product set
• Preparing and delivering demos to show the value of our solutions to higher education institutional challenges
• Staying up to date with the latest software releases and attending regular briefings on changes for your assigned products
• Practicing continuous learning through self-guided reading and research of relevant business practices, including the student journey, strategies in higher education, analytics, workflow, or product-specific activities
• Participating in the technical effort during the sales process related to Enterprise Architecture for Information Technology
• Working with all IT functions with our customers and prospective customers, you will elicit requirements, champion standards, and help demonstrate and articulate secure, reliable, and scalable solutions
• Reviewing solution options, researching and analyzing alternatives, and recommending solutions to business users
• This role requires approximately 50% - 75% travel

The Candidate: 

Required skills/qualifications: 

• Bachelor’s degree qualified or equivalent in Business/Communications or Computer Science
• 3+ years of Technical/Functional Solutions Engineering or Professional Services experience
  • Or Higher Education experience supporting a Student Information Systems
• Great verbal, presentation, and communication skills
• Highly organized with an exceptional eye for detail
• Ability to work collaboratively and build strong cross-functional relationships
• Resilient and positive
• Takes a strategic approach to work
• Self-motivated and proactive to constantly learn and grow
• Strong verbal, written, and presentation skills and is not afraid to pick up the phone
• Natural storyteller and passion for presenting solutions to problems
• Able to make effective presentations in time-constrained situations
• Able to articulate and logically communicate concepts both technically and functionally
• Able to prioritize the work and strong project management skills
• Able to meet deadlines, follow up on commitments, and take action as needed
• Positive team player with the ability to develop and maintain internal and external professional relationships

Preferred skills/qualifications: 

• Fluent in Spanish
• Technical hands-on experience using
  • Microsoft Power Platform
  • Design patterns
  • Web Services
  • Microsoft Azure SQL

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.    

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. 

This position is not available for candidates residing in the following states: CO, CA, MA

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