Client Service Associate

Service Associate

Remote – US | Boca Raton, FL | Buffalo, NY

This position starts with a 6-week training program beginning in July 2023. This training is ideal for university grads, caregivers returning to the workforce, and transitioning veterans.

The Opportunity: 

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.   

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.  

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

The Anthology Training Program is a paid hands-on training program for those who are interested in building a career and working for an Education technology software company.  During the 2-month program you will gain a deep understanding of the Anthology business which allows you the opportunity to develop soft skills, gain product knowledge, become certified in Microsoft Dynamics 365, and gain valuable on-the-job experience.

This program will begin in July 2023 and will be based in our Boca Raton, FL or Buffalo, NY offices or remote within the United States.

The position is important because you will receive hands-on learning opportunities, a foundation to build your skills, and develop capabilities for your future career. Plus, you will have the opportunity to add value and contributions to the company.  We are looking for forward-thinking, motivated, and self-driven candidates to join our company and support key functional areas of the business.  These functional areas are within our Global Services Department.

The Candidate: 

Required skills/qualifications: 

• Ability to thrive in a fast-paced environment and have a positive attitude
• Ability to manage and prioritize multiple tasks
• Demonstrated skills as a team player and able to work independently
• Exemplify troubleshooting and problem solving skills
• Has experience with technology from course work or relevant experience

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.    

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. 

This position is not available for candidates residing in the following states: CO, CA, MA

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