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Solutions Engineer APAC

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Job Req: 1855
Company Entity: Blackboard Information Technology India Private Limited
Community: Sales & Business Development
Location: Chennai, India
Date Posted: Feb 24, 2023

Job Description

Solutions Engineer – APAC

Remote – India  



The Opportunity: 

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. 



We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. 



For more information about Anthology and our career opportunities, please visit 



Our Solutions Engineers explain, demonstrate, and prove the value of our technologies for our clients. We listen and engage to understand our clients’ educational strategies and key initiatives so that we can identify critical capabilities where our solutions can deliver value. Solutions Engineers work alongside our sales teams, channel partners, and services professionals to design the right solution set for each customer so that they can realize the maximum value and alignment to their goals.



Primary responsibilities include:

  • Maintaining expert level knowledge and proficiency in a range of products including their functionality, application, administration, and deployment methodologies
  • Maintaining familiarity with our partner solutions and knowing when to propose them as part of a customer solution set
  • Participating in client discovery calls, listening to customer needs, and creating account value proposals that relate Anthology solutions to customers’ strategic goals and initiatives
  • Managing and delivering high quality technical validation events (demonstrations, evaluations, pilots) to include tailoring the solution, configuration, and data to support customer requirements
  • Working with all members of the regional sales teams to articulate product strategic value, develop client-focused solutions, and document solutions in proposals
  • Building and maintaining Anthology champions in our customer/user community to include participation in trade shows, conferences, user groups, virtual events, etc.
  • Providing rapid, accurate responses to questions from sales teams and channel partners
  • Providing insight, feedback, and recommendations to improve Anthology’s ability to respond to customer challenges
  • Developing and delivering responses to RFPs/RFIs
  • This role requires 40-50% travel


The Candidate:

Required skills/qualifications:

  • Bachelor’s degree (or equivalent) in Information Technology Management, Instructional Design or other education-related field
  • Understanding of the application of instructional technologies to varied teaching and learning environments, especially assessment and accreditation
  • Understanding of enterprise level IT infrastructure, deployment methodologies, and cloud/SaaS environments
  • 3+ years of pre-sales experience, preferably in enterprise sales and/or education technology
  • Strong oral and written communication skills
  • Exceptional ability to present to small and large groups of people who may have varied roles, experience, and perspectives
  • Ability to work independently in a geographically dispersed team and be self-motivated
  • Proven ability to engage effectively at the executive-level
  • Fluency in written and spoken English



Preferred skills/qualifications:

  • Advanced degrees
  • Fluency in languages local to Asia Pacific region



This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.


Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.




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