Developer Relations Support Engineer

Developer Relations Support Engineer

Brno, Czech Republic 

The Opportunity:  

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.    

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.   

For more information about Anthology and our career opportunities, please visit www.anthology.com.  

The mission of a Developer Relations Software Engineer at Anthology is to work with our Integration organization to provide a dynamic and delightful developer experience which enables integration and innovation for Anthology products, partners, and clients. This role is meant to create a world-class developer experience that empowers educational institutions and technology providers to innovate via excellent technical guidance, support and documentation to members of our developer community. Whether it be in a blog, on forums, on chat, via email, or remote conferencing software, a DRS Engineer’s goal is an advocate and guiding hand for our developer community. 

As a DRS Engineer, you would help create example solutions and documentation, provide analysis of real-world problems with our partners and clients, and work with our Product Management team to understand how to improve our integration offerings and related product features. 

Specific responsibilities will include: 

• Understanding the needs of developers, help them identify the right solutions, and communicate relevant best practices 
• Advocating to our Product Management team for solutions that solve valuable improvements for our Integration solutions and processes 
• Responding promptly to developer community needs and communicating with confidence and passion using domain expertise 
• Understanding specific products as appropriate for your domain 
• Preparing and delivering demos we use to educate our developer community 
• This role requires occasional travel for industry and company events  

The Candidate:  

Required skills/qualifications:  

• Bachelor’s degree qualified or equivalent in Business/Communications or Computer Science 
• At least 3 years of Technical/Functional Solutions Engineering or Professional Services experience or Higher Education experience supporting a Student Information System
• Great oral and written, presentation, and communication skills 
• Ability to work collaboratively and build strong cross-functional relationships 
• Self-motivated and proactive to constantly learn and grow 
• Ability to articulate and logically communicate concepts both technically and functionally 
• Ability to prioritize the work and strong project management skills 
• Ability to meet deadlines, follow up on commitments, and take action as needed 
• Positive team player with the ability to develop and maintain internal and external professional relationships 

Preferred skills/qualifications:  

• Technical hands-on experience using 
  • Microsoft Power Platform 
  • Design patterns 
  • Web Services 
  • REST APIs 
  • OData 
  • Revision Control Systems such as Git 

The Office:
We have an office in the beautiful and vibrant city of Brno. 

• Great office location in city center near Luzanky 
• Accessible by public transportation as well as bike, with bike stands and showers in the office 
• Cozy personal office spaces where you can shut your door to really focus or leave it open to interact with others 
• Flexible work hours with no expectations of overtime 
• Great benefits including health & life insurance and English lessons 
• Countless walkable places to eat

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. 

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.