Global Channels Enablement Manager, ASI

Global Channel Enablement Manager

Bangalore, India

The Opportunity: 

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. 

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com.

This individual will report to the VP of Global Channels and Strategic Partnerships and will be responsible for Student Information Systems (SIS) enablement and training for Anthology Channel Partners and their sub-agents. This will include building and delivering an enablement program and managing the ongoing relationship of the partners and their teams.

In this role, the individual will manage relationships with key stakeholders including product management, professional services, sales enablement, and proposal team leaders, as well as other stakeholders with a focus on developing and implementing SIS delivery enablement.

This individual will be responsible for overseeing the development and delivery of our global SIS enablement programs, curriculum, and procedures; ensuring that all personnel have the required knowledge, content, skills, processes, and behaviors to enable Anthology to successfully implement our award-winning SIS in new locals around the globe.

Primary responsibilities will include:

• Leading the design and implementation of our SIS channel enablement program
• Working with other key stakeholders including our product teams, enablement teams, training teams and support teams to design an enablement program that drives success for our sales team, our partners, and our end customers
• Managing the channel partner relationships from onboarding to performance outcomes to ensure successful customer implementations
• Implementing a governance model for building a strong and successful relationship with our partners that ensures high levels of satisfaction for our end customers and enables them to achieve their goals with the implementation of our SIS
• Serving as the first point of contact for inquiries for the channel enablement training needs and monitor skill levels across partners
• Working with Product Marketing and Education services to continually evolve the enablement experience and keep channel partners up to date with the latest enhancements and advancements
• This role requires approximately 30% travel including minimal international travel

The Candidate:

Required skills/qualifications:

• 10 years combined experience in SIS delivery and support, and a strong operations and technical understanding of higher education student information systems
• Proven ability to manage varied implementation methodologies
• Proven experience in driving projects and implementations to a successful outcome
• Skilled in leading teams including cross-functional teams
• Experience documenting complex process and policies and procedures
• Experience in designing and managing governance and support models
• Responsive and ability to work flexible hours
• Self-motivated and action oriented
• Strong communication skills, both written and oral
• Proven ability to navigate large and complex organizations
• Ability to obtain a US passport

Preferred skills/qualifications:

• Experience working with Channel partners

The Office:

We have an office in the Silicon Valley of India: Bangalore.

·          Located adjacent to Bangalore’s new metro system

·          Brand new office space boasts an open, modern vibe

·          Office space provides collaboration area for casual gatherings as well as office cabins for privacy when needed

·          Office has a tuck shop for quick snacks, free coffee, and vending machines

·          Habba committee and monthly employee engagement activities provide opportunities for fun and celebration at work

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. 

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.