Functional Consultant, Student Information Systems, Channel Operations

Functional Consultant, SIS, Channel Operations 

Remote – India or Bangalore, India

The Opportunity: 

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. 

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. 

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

The successful candidate will support the planning, design, and implementation of Anthology’s industry leading Student Information System (SIS), Anthology Student, for our channel partners in the Middle East and Africa in support of the end user. In this role the individual will enable our partners to successfully define requirements and align those with the software design. This role will require the skills and technical and industry expertise to evaluate business needs and utilize the best system solution to meet the requirements of the client effectively.

Primary responsibilities will include:

• Working with our Channel partners to ensure they have an in-depth understanding of the tools, skills, and knowledge to gather information regarding program needs and successfully implement and support Anthology Student
• Analyzing, defining, and documenting requirements for data, workflow, logical processes, operating system environments, interfaces with other systems, internal and external checks and controls, and outputs
• Designing, writing, and maintaining technical specifications that are specifically written to assist our channel partners successfully implement the Anthology Student Information System
• Consulting directly with users as required to help solve business challenges
• Staying up to date with the latest software releases and attending regular briefings regarding changes for Anthology Student
• Practicing continuous learning through self-guided reading and research of relevant business practices, trends and strategies in higher education, analytics, workflow, or product-specific activities
• Working with all IT functions with our customers and prospective customers, eliciting requirements, championing standards, and helping demonstrate and articulate secure, reliable, and scalable solutions
• Reviewing solution options, researching and analyzing alternatives, and recommending solutions to business users
• Designing protocols including QA and checkpoints via test transactions and run tests to find errors and confirm programs meet specifications
• This role requires up to 30% travel

The Candidate:

Required skills/qualifications:

• Bachelor’s degree qualified or equivalent in Business/Communications or Computer Science
• 5 or more years of Technical/Functional Solutions Engineering or Professional Services experience or Higher Education experience supporting a Student Information System
• Proven ability to lead initiatives and work with various teams, stakeholders, and partners
• Strong oral and written communication and presentation skills and is not afraid to pick up the phone
• Ability to articulate and logically communicate concepts both technically and functionally
• Ability to prioritize with strong project management skills
• Ability to meet deadlines, follow up on commitments, and act as needed
• Positive team player with the ability to develop and maintain internal and external professional relationships
• Highly organized with an exceptional eye for detail
• Ability to work collaboratively and build strong cross-functional relationships
• Resilient and positive
• Takes a strategic approach to work
• Self-motivated and proactive to constantly learn and grow
• Fluency in written and spoken English 

Preferred skills/qualifications:

• Fluency in Arabic
• Technical hands-on experience using:
  • Microsoft Power Platform
  • Design patterns
  • Web Services
  • Microsoft Azure SQL®

The Office:

We have an office in the Silicon Valley of India: Bangalore.

·          Located adjacent to Bangalore’s new metro system

·          Brand new office space boasts an open, modern vibe

·          Office space provides collaboration area for casual gatherings as well as office cabins for privacy when needed

·          Office has a tuck shop for quick snacks, free coffee, and vending machines

·          Habba committee and monthly employee engagement activities provide opportunities for fun and celebration at work

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. 

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.  

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