Devops Engineer - SRE

Site Reliability Engineer

Chennai, India

The Opportunity: 

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. 

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com.

As a member of the Site Reliability Engineering team, you will combine software and systems engineering to help build and run large-scale, distributed and fault-tolerant systems. This is a driven, creative, and energetic team that works in a flexible and agile fashion to deliver world-class products to the education market. By joining this team, you will become a core contributing member to the Site Reliability Engineering team delivering e-learning services to over a thousand clients, comprising almost 4 million users worldwide.

Specific responsibilities will include: 

• Engaging with development teams on the design, deployment, capacity needs, and operations of microservices and supporting them as they transition to production
• Monitoring the availability, performance, and health of production systems in support of meeting service level objectives
• Using automation and tooling to continuously improve the reliability, scalability, and velocity of services deployed on AWS
• Providing support to issues escalated from the Client Engagement Support team and interfacing with development teams to hand off application issues
• Participating in emergency incident response on-call rosters 
• Practicing blameless postmortems that lead to improvements in resiliency and reductions in pager fatigue

The Candidate:  

Required skills/qualifications: 

• Experience in the fields of Computer Science, Software Engineering, or related fields 
• Expertise with analyzing and troubleshooting large-scale, multi-region deployments in a public cloud (e.g. AWS) 
• Experience with cloud deployment and management tools (e.g. Terraform, Chef) 
• Experience with monitoring and alerting tools (e.g. Nagios, New Relic, PagerDuty)  
• Ability to solve complex problems, optimize code, and automate routine tasks 

Preferred skills/qualifications: 

• A bachelor’s degree in Computer Science or related field
• Experience with Kubernetes
• Demonstrable scripting experience, preferably in PHP or Ruby 
• Experience with network and/or application security 
• Prior experience within the education industry and/or with e-learning technologies  

The Office:

We have an office in one of the biggest cultural, economic, and educational centers in South India: Chennai. 

• Located on OMR, the IT corridor of South Chennai 
• Easy access to Velachery, Thiruvanmiyur Railway station and bus stop 
• Very close to Tidel Park, Ascendas, and SRP Tools – Holiday Inn  
• Office provides lunch and snacks on all working days 
• Office is situated behind Hotel Turyaa on the 5th floor of Rayala Techno Park 
• Fun Committee, Happy Fete Team, Food Committee, and Sports Committee ensures fun at work 
• ISR Team actively engages employees in contributing to various local charities  

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.  

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.