Education and Training Specialist

Job Description

Education and Training Specialist

Bangalore, India or Chennai, India

The Opportunity:  

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.       

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.     

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

The Education and Training Specialist position is responsible for developing and delivering the appropriate training materials to support the customer experience with Anthology solutions. The ideal candidate for this role will have knowledge of or experience in higher education as well as experience using creative technologies to create virtual training resources.

Primary responsibilities will include:

• Creating engaging virtual training content for Anthology customers in a variety of formats (videos, webinars, guides, presentations, etc.)
• Developing course materials, training aids, and new or improved applications for Anthology product solutions
• Delivering and supporting live virtual training for the Anthology solutions
• Identifying needs of customers and creating training modules to address gaps
• Partnering with a broad range of subject matter experts within Anthology to help best capture their knowledge, insights, and experiences in product-specific areas to create engaging and creative solutions for implementation and adoption
• Partnering closely with our product and marketing teams to deliver and update training content
• Aligning the maintenance and development of instructional materials with product releases
• Maintaining instructional assets across multiple platforms including an LMS
• Rapidly creating publication-quality materials 
• This role requires approximately 20% travel 

The Candidate:

Required skills/qualifications: 

• Bachelor’s degree or equivalent work experience (5-7 years)
• 1-3 years of experience in training, product implementation, higher education technology, or design and delivery of technical training content
• Experience working in higher education or using higher education/post-secondary technology
• Experience in creative tools such as Camtasia, Captivate, Adobe Suite, or similar
• Ability to design, develop, implement, and evaluate training plans, curricula, and methodology
• Knowledge and comfort using technology, specifically in the higher education space
• Strong interpersonal skills and ability to work with a wide range of populations
• Clear and concise written and oral communication skills
• Ability to translate complex processes and material into functional content
• Teaching and facilitation skills
• Ability to determine training objectives
• Ability to be organized and thorough on projects
• Skill in preparing instructional aids and plans

Preferred skills/qualifications:

• Experience developing customer training curricula
• Background using Anthology solutions, specifically HCM
• Experience with Microsoft D365

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.       

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.