Accounts Receivable - Billing Specialist

Job Description

Billing Specialist

Bangalore, India

The Opportunity: 

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

Reporting to the Director of AR & Financial Systems, your primary responsibilities include the successful management and reconciliation of your assigned portfolio of customer accounts to maintain or lower Anthology’s AR balance and increase available cash. In addition to aiding in the billing and collection on accounts, you will be tasked with effectively resolving customer issues and working collaboratively with colleagues in other Anthology departments.

Primary responsibilities will include:

• Invoicing- preparing and sending invoices to customers electronically
• Preparing reports from Microsoft 365
• Investigating, analyzing, and resolving customers’ accounts located in the US and/or international
• Communicating discrepancies to management team, identify slow-paying customers, and recommending collection candidates
• Following-up with customers to facilitate payments per contract terms and conditions
• Maintaining complete records on all accounts including detailed documentation on collection efforts and issue resolution
• Supporting other accounting and finance team members, sales, and account managers
• Mastering the interplay of various systems to assist with researching and resolving each account

The Candidate:

Required skills/qualifications:

• 2-5 years of professional experience
• Prior work experience in accounts receivable, collections or related field, or undergraduate degree in a related field
• Ability to understand contracts
• Demonstrated ability to multi-task, organize, and prioritize to accomplish specific tasks
• Highly motivated, can-do attitude
• Customer-focused
• Excellent oral and written communication skills to effectively partner with customers and fellow colleagues
• Proficiency in Microsoft Excel
• Understanding of basic principles of finance, accounting, and bookkeeping
• Fluency in written and spoken English

Preferred skills/qualifications:

• Knowledge of accounts receivable processes and techniques and capability to recommend solutions to customers to resolve payment or invoicing issues
• Prior Microsoft 365 Financials and Salesforce experience

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.