Associate Cloud Engineer II

Job Description

Associate Cloud Engineer

Bangalore, India

The Opportunity: 

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

Primary responsibilities will include:

• Anthology product installation/upgrades
• Troubleshooting and fixing system related issues
• Troubleshooting and fixing post upgrade system and application issues
• Working with DevOps team to automate product deployment
• Coordinating with Development and Product teams to build sustainable and scalable cloud deployment model for Anthology applications build
• Deploying Nexus suite of products on on-prem, hosted, and Azure
• Creating customer-based checklists to create upgrade manual tweak history
• Process compliance
• Ensuring all deployment changes are documented and reviewed/certified
• Quality Compliance
• Customer information reviewed/corrected in the respective tools
• Customer upgrade requests are reviewed and updated to the latest patch version of the request
• Working under supervision of a manager and within defined guidelines and procedures
• Collaborating with customers and/or other members of the team

The Candidate:

Required skills/qualifications:

• 1-2 years of hands-on experience in Azure administration
• Experience with Microsoft Azure pipeline and deployments
• Knowledge of cloud solutions (Azure)
• Experience with Cloud deployments
• Good understanding or experience in Azure Fundamentals like Azure Active Directory, Virtual Machine management and Enterprise app integration
• Background in automation deployments and working with Azure DevOps pipelines (CD/CI)
• MS Windows 2019/2022 and SQL Server basic DBA skills
• Ability to handle basic SQL DBA activities like backup, restore, and managing securities
• Experience installing, configuring IIS 7.0 and administration
• Experience manually creating websites and application pools in IIS
• Ability to work collaboratively with guidance from senior staff members to escalate issues to the technical teams
• Team player with attitude to learn
• Ability to handle critical issues in a large-scale enterprise environment and determine the best course of action for escalations
• Organized to plan work and follow a plan accurately
• Ability to gain expertise in diverse technology areas
• Willingness to work in shifts including night shifts
• Willingness to work 5 days per week including potential weekends
• Experience with system performance troubleshooting and diagnostics
• Strong written and oral communication and interpersonal skills
• Strong teamwork, knowledge sharing within team, and strong customer focus
• Good analytical, critical-reasoning, problem-solving skills, and troubleshooting skills as applied to complex business-technology subject areas
• Fluency in written and spoken English          

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.